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Customer Loyalty: The Effect of Service Quality, Corporate Image, Customer Relationship Marketing and Customer Satisfaction as Intervening Variable-An Empirical Analysis of Bank Customers in Malang City

Hellen Karyose; Widji Astuti; Achmad Ferdiansjah

Volume 4, Issue 4, October 2017, Page 336-347

10.33844/mbr.2017.60334